Refund policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy from the date of delivery.
Return Location
All returns are processed through our U.S.-based fulfillment partner to ensure fast and simple handling for U.S. customers.
U.S. Fulfillment Partner (Returns):
8291 Milliken Avenue
Rancho Cucamonga, CA 91730
United States
(This is a fulfillment warehouse only.)
Return Eligibility
• Return window: 30 days from delivery
• Proof of purchase or order number is required
How to Start a Return
To request a return, email info@millercofurniture.com with:
• Your order number
• The item(s) you wish to return
• Reason for return
Once approved, we will provide a prepaid return label or return instructions.
Return Shipping Costs
• Defective or incorrect items: Free returns
• Change of mind: Free returns
• Restocking fees: None
Refund Process
After receiving and inspecting your return, we will notify you of the refund status.
Approved refunds are issued to the original payment method.
Please allow up to 15 business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us immediately so we can resolve the issue promptly.
Exchanges
If you wish to exchange an item, please contact our support team for assistance.
